McDonald's

Reviews about McDonald's

• 4 / 5

  By Ryan Norris
  Made a quick stop while passing through from Morehead City. The restaurant is modern and very clean.
  October 11, 2016
• 1 / 5

  By MsGina Tae
  This location has the worst service out of all of the ones in this town. They have yet to get an order correct for me this week. I go to McDonalds atleast 5 times a week. I figure I would patronize this location due to its close proximity to my residence, however, due to the fact of their poor service I would rather go to the location near Wal-Mart. That is about a 10 minute more drive but it is worth it if they are not messing up an order on a consistent basis.
  August 13, 2016
• 1 / 5

  By kelsey smith
  Food and Service was beyond horrible. Cold sloppy food and missing items. When I called and tried to politely tell the manager, Charlene was terribly unprofessional, and she wouldn't even let me finish a sentence. Every time I would try and finish what I was saying, she just kept rambling on very loudly overpowering my voice. She kept repeating the same things over and over so that she didn't have to listen to me speak. She basically told me that they don't give out free food just because I'm not happy. She then said to go ahead and call and make a complaint, and she even had the corporate phone number and store number memorized and was able to ramble that information off so fast that I couldn't even understand clearly what she was even saying. It's as if she had dealt with other people the same way before so many times that she was literally like a record on repeat.
  She then hung up on me, even after I had repeatedly asking her to stop talking over me. I called back again, only to have her pick up the phone and immediately continue to ramble the same things so that she still didn't have to listen to me. I felt very disrespected and upset that they basically stole my money and didn't give me what I paid for.
  So Because I kept getting hung up on, I went back to the store and drove up to the drive through with my receipt to try and explain once again that there were missing and incorrect items in my order. I was still being cut off mid sentence by the manager, and I was only able to speak long enough to mention that I would go report this to Purcell foods Inc. I was then told to leave the property or they would call the cops because I was being "hostile". Despite the fact that I did leave the first time they asked, the manager still called the cops to have me banned from the store as a form of retaliation because she knew I was going to report this incident to corporate. She was trying to cover her mistake of disregarding my complaint and treating me with disrespect by creating a false image of me being the one that was hostile, when the only thing that upset me was her refusing to let me even talk to her about it.
  So, If asking the manager to let me finish a sentence while trying to explain the problem means that I am the one being rude, then I think in reality the manager is really the one who has a problem with professionalism. This place should have stayed burned down because the people who work here obviously have no gratitude for their jobs or the customers who keep them in business.
  June 15, 2016